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Business Associate Contract

 

 

 

            This Business Associate Contract ("Contract"), effective ______________, 200__ ("Effective Date"), is entered into by and between  Dictation Store.com, Inc. (the "Contractor"), with an address at 315-C West Busch Blvd.  Tampa, FL 33612 and ________________________________ (the "Organization"), with an address at _______________________________________________________________                                                                          (each a "Party" and collectively the "Parties"). 

 

WITNESSETH:

 

            WHEREAS, the U.S. Department of Health and Human Services ("HHS") has issued final regulations, pursuant to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), governing the privacy and security of individually identifiable health information obtained, created or maintained by certain entities, including healthcare providers (the "HIPAA Privacy Rule" and the HIPAA Security Rule"); and

 

            WHEREAS, the HIPAA Privacy and Security Rules require that the Organization enter into this Agreement with Contractor in order to protect the privacy and security of individually identifiable health information maintained by the Organization ("Protected Health Information", or "PHI", as defined in the HIPAA Privacy and Security Rules); and

 

            WHEREAS, Contractor provides software products that enable the organization  to create files that may include "protected health information" ("PHI"), as defined in 45 C.F.R �160-103.   The Contractor, its employees, affiliates, agents or representatives may access this ("PHI")  in carrying out their obligations to the Organization pursuant to either an existing or contemporaneously executed agreement for services ("Services Agreement"); and

 

            WHEREAS, the American Recovery and Reinvestment Act of 2009 requires that the Contractor comply with certain sections of the HIPAA Privacy and Security Rules in order to protect the use and disclosure of PHI and EPH; and

 

            WHEREAS, the Parties desire to enter into this Agreement to protect PHI, and to amend any agreements between them, whether oral or written, with the execution of this Agreement;

 

           

NOW, THEREFORE, for and in consideration of the premises and mutual covenants and agreements contained herein the parties agree as follows:

 

 

 

 

 

1.         Services Agreements

1.1.   Existing Services Agreements.  Organization and Contractor are parties to the following Services Agreements executed prior to the Effective Date and currently in effect (if any):

Agreement:                                   Services:                                Date of Agreement:

 

                                                                                                                                       

                                                                                                                                       

                                                                                                                                       

 

All existing Services Agreements between the Parties are incorporated into this Agreement.  In the event of conflict between the terms of any Services Agreement and this Agreement, the terms and conditions of this Agreement shall govern.

 

1.2.     Contemporaneous Services Agreement.  In the event that Organization and Contractor are not parties to a Services Agreement existing prior to the Effective Date, but instead enter into a Services Agreement at the same time as executing this Agreement, such agreement shall be attached as Exhibit A, and incorporated here by reference.  In the event of conflict between the terms of the Services Agreement and this Agreement, the terms and conditions of this Agreement shall govern.

 

1.3.     Use and Disclosure of PHI to Provide Services.  The Contractor will not use or further disclose PHI or EPHI(as such term are defined in the HIPAA Privacy and Security Rules) other than as permitted or required by the terms of the Service Agreement or as required by law.  Except as otherwise provided in this document, the Contractor may make any and all uses of PHI necessary to perform its obligations under the applicable Services Agreement.  All other uses not authorized by this Agreement are prohibited.

 

2.         Additional Contractor Activities.  Except as otherwise provided in this Agreement, the Contractor may also:

2.1.     Use the PHI in its possession for its proper management and administration and/or to fulfill any present or future legal responsibilities of the Contractor, provided that such uses are permitted under state and federal privacy and security laws. 

2.2.     Disclose the PHI in its possession for the purpose of its proper management and administration and/or to fulfill any present or future legal responsibilities of the Contractor.  Contractor represents to Organization that (i) any disclosure it makes will be permitted under applicable laws, and (ii) the Contractor will obtain reasonable written assurances from any person to whom the PHI will be disclosed that the PHI will be held confidentially and used or further disclosed only as required and permitted under the HIPAA Privacy and Security Rules and other applicable laws, that any such person agrees to be governed by the same restrictions and conditions contained in this Agreement, and that such person will notify the Contractor of any instances of which it is aware in which the confidentiality of the PHI has been breached. 

2.3.     Bring together the Organization�s PHI in Contractor�s possession with the PHI of other covered entities that the Contractor has in its possession through its capacity as a contractor to such other covered entities, provided that the purpose of bringing the PHI information together is to provide the Organization with data analyses relating to its Healthcare Operations, as such term is defined in the HIPAA Privacy Rule.  The Contractor will not disclose the PHI obtained from Organization to another covered entity without written authorization from Organization.

2.4.     De-identify any and all PHI provided that the de-identification conforms to the requirements of applicable law as provided for in 42 C.F.R. � 164.514(b) and that Contractor maintains such documentation as required by applicable law, as provided for in 42 C.F.R. � 164.514(b).  The Parties understand that properly de-identified information is not PHI under the terms of this Agreement.

3.         Contractor Covenants.  Contractor agrees to:

3.1.     use or further disclose the minimum necessary PHI in performing the activities called for under the Services Agreement;

3.2.     not to use or further disclose PHI except as permitted under this Agreement, the HIPAA Privacy Rule and Security Rule, and applicable State law, each as amended from time to time;

3.3.     use appropriate safeguards to prevent the use or disclosure of PHI other than as provided for in this Agreement.   Implement administrative, physical ,  and technical  safeguards that reasonably and appropriately protect the confidentiality, integrity and availability of the PHI that it creates, receives, maintains, or transmits on Business Associate�s behalf;

3.4.     report to Organization any use or disclosure of the PHI not permitted by this Agreement within five (5) days of the Contractor becoming aware of such use or disclosure;

3.5.     in conjunction with the requirements of Section 2.2, ensure that any subcontractors or agents to whom it provides PHI received from, or created or received by the Contractor on behalf of the Organization, agree to the same restrictions and conditions that apply to the Contractor with respect to the PHI;

3.6.     within ten (10) days of a request by Organization, report to Organization all disclosures of PHI to a third party.  The report to the Organization shall identify: (i) the subject of the PHI (i.e., individual name or identifier), (ii) the PHI disclosed, and (iii) the purpose of the disclosure in accordance with the accounting requirements of 45 C.F.R. � 164.528;

3.7.     maintain the integrity of any PHI transmitted by or received from Organization;

3.8.     comply with Organization policies and procedures with respect to the privacy and security of PHI and other Organization records, as well as policies and procedures with respect to access and use of Organization�s equipment and facilities;

3.9.     provide the rights of access, amendment, and accounting as set forth in Sections 5, 6 and 7.

 

4.         Organization Covenants.  Organization agrees to notify Contractor of material limitations to the consents or authorizations that have been obtained by Organization on an individual�s PHI and any other restrictions on the use or disclosure of PHI as agreed to by Organization.

5.         Access to PHI.  Within five (5) days of a request by Organization for access to PHI about a individual contained in a Designated Record Set, as such term is defined in the HIPAA Privacy Rule, the Contractor shall make available to Organization, or the individual to whom such PHI relates or his or her authorized representative, such PHI for so long as such information is maintained in the Designated Record Set as defined in 45 C.F.R. � 164.524.  In the event any individual requests access to PHI directly from the Contractor, the Contractor shall, within five (5) days, forward such request to Organization.  Any denials of access to the PHI requested shall be the responsibility of Organization.

6.         Amendment of PHI.  Within ten (10) days of receipt of a request from Organization for the amendment of individual�s PHI or a record regarding an individual contained in a Designated Record Set the Contractor shall, as required by 45 C.F.R. � 164.526, incorporate any such amendments in the PHI; provided, however, that Organization has made the determination that the amendment(s) is/are necessary because the PHI that is the subject of the amendment(s) has been, or foreseeably could be, relied upon by the Contractor or others to the loss of the individual who is the subject of the PHI to be amended.  The obligation in this Section 6 shall apply only for so long as the PHI is maintained by Contractor in a Designated Record Set.

7.         Accounting for Disclosures of PHI.  Within thirty (30) days of notice by Organization to the Contractor that it has received a request for an accounting of disclosures of PHI regarding an individual, the Contractor shall make available to Organization such information as is in the Contractor�s possession and is required for Organization to make the accounting required by 45 C.F.R. � 164.528.  In the event the request for an accounting is delivered directly to the Contractor, the Contractor shall, within five (5) days, forward the request to Organization.  It shall be Organization�s responsibility to prepare and deliver any such accounting requested.

8.         Access to Books and Records Regarding PHI.  The Contractor will make its internal practices, books, and records relating to the use and disclosure of PHI received from, or created or received by the Contractor on behalf of, Organization available to the Secretary of the U.S. Department of Health and Human Services for purposes of determining Organization compliance with the HIPAA Privacy Rule.

9.         Disposition of PHI Upon Termination.  The Contractor will, at termination or expiration of the Services Agreement, if feasible, return or destroy all PHI received from, or created or received by the Contractor on behalf of, Organization which the Contractor and/or its subcontractors or agents still maintain in any form, and will not retain any copies of such information.  If such return or destruction is not feasible, the Contractor will notify Organization of such event in writing, and will therefore extend the protections of this Agreement to the PHI and limit further uses and disclosures to those purposes that make the return or destruction of the PHI not feasible.

10.      Representations and Warranties

10.1.  Mutual Representations and Warranties of the Parties.

Each Party represents and warrants to the other Party:

(a)       that it is duly organized, validly existing, and in good standing under the laws of the jurisdiction in which it is organized or licensed, it has the full power to enter into this Agreement and to perform its obligations described in this Agreement, and that the performance by it of its obligations under this Agreement have been duly authorized by all necessary corporate or other actions and that such performance will not violate any provision of any organizational charter or bylaws.

(b)       that neither the execution of this Agreement, nor its performance, will directly or indirectly violate or interfere with the terms of another agreement to which it is a party, or give any governmental entity the right to suspend, terminate, or modify any of its governmental authorizations or assets required for its performance.

(c)       that all of its employees, agents, representatives and members of its workforce, whose services may be used to fulfill obligations under this Agreement are or shall be appropriately informed of the terms of this Agreement and are under legal obligation to each Party, respectively, by contract or otherwise, sufficient to enable each Party to fully comply with all provisions of this Agreement.

(d)       that it will reasonably cooperate with the other Party in the performance of the mutual obligations under this Agreement.

11.    Term.  Unless otherwise terminated as provided in Section 12, this Agreement shall become effective on the Effective Date and shall have a term that shall run concurrently with that of all relevant Services Agreement(s).

12.      Termination

12.1.  Generally.  This Agreement will automatically terminate without any further action of the Parties upon the termination or expiration of all relevant Services Agreement(s); provided, however, certain provisions and requirements of this Agreement shall survive such expiration or termination in accordance with Section 13.

12.2.  Termination by the Organization.  As provided for under 45 C.F.R. � 164.504(e)(2)(iii), the Organization may immediately terminate this Agreement, all relevant Services Agreement(s) and any related agreements if the Organization makes the determination that Contractor has breached a material term of this Agreement.  Alternatively, and in the sole discretion of Organization, Organization may choose to provide Contractor with written notice of the existence of the breach and provide Contractor with thirty (30) calendar days to cure said breach upon mutually agreeable terms.  Failure by Contractor to cure said breach or violation in the manner set forth above shall be grounds for immediate termination of the Services Agreement by the Organization.  If termination is not feasible, Organization shall report the problem to the Secretary of the U.S. Department of Health and Human Services.

12.3.  Termination by the Contractor.  If Contractor determines that Organization has breached a material term of this Agreement, then the Contractor shall provide Organization with written notice of the existence of the breach and shall provide Organization with thirty (30) calendar days to cure said breach upon mutually agreeable terms or end the violation within this thirty (30) day period.  Failure by Organization to cure said breach or violation in the manner set forth above shall be grounds for immediate termination of the Services Agreement by the Contractor, if feasible.  If termination is not feasible, Contractor shall report the problem to the Secretary of the U.S. Department of Health and Human Services.

13.      Effect of Termination.  Upon termination pursuant to Section 12, Contractor agrees to return or destroy all PHI pursuant to 45 C.F.R. � 164.504(e)(2)(I), if it is feasible to do so.  Prior to doing so, the Contractor further agrees to recover any PHI in the possession of its subcontractors or agents.  If it is not feasible for the Contractor to return or destroy all PHI, the Contractor will notify the Organization in writing.  Such notification shall include:  (i) a statement that the Contractor has determined that it is infeasible to return or destroy the PHI in its possession, and (ii) the specific reasons for such determination.  Contractor further agrees to extend any and all protections, limitations and restrictions contained in this Agreement to the Contractor�s use and/or disclosure of any PHI retained after the termination of this Agreement, and to limit any further uses and/or disclosures to the purposes that make the return or destruction of the PHI not feasible.  If it is not feasible for the Contractor to obtain from a subcontractor or agent any PHI in the possession of the subcontractor or agent, the Contractor must provide a written explanation to the Organization and require the subcontractors and agents to agree to extend any and all protections, limitations and restrictions contained in this Agreement to the subcontractors� and/or agents� use and/or disclosure of any PHI retained after the termination of this Agreement, and to limit any further uses and/or disclosures to the purposes that make the return or destruction of the PHI not feasible.

14.      Third Party Beneficiaries.  Nothing in this Agreement shall be construed to create any third party beneficiary rights in any person.

15.      Amendments; Waiver.  Except as set forth herein, this Agreement may not be modified, nor shall any provision be waived or amended, except in a writing duly signed by authorized representatives of the Parties.  Upon enactment of any law, regulation, court decision or relevant government publication and/or interpretive policy affecting the use or disclosure of PHI, the Organization, by written notice to Contractor may amend this Agreement in such manner as the Organization deems necessary to comply with same.  The failure of either Party to enforce at any time any provision of this Agreement shall not be construed to be a waiver of such provision, nor in any way to affect the validity of this Agreement or the right of either Party thereafter to enforce each and every such provision.

16.      No Third Party Beneficiaries.  Nothing expressed or implied in this Agreement is intended to give, nor shall anything herein give any person other than the Parties and the respective successors or assigns of the Parties, any rights, remedies, obligations, or liabilities whatsoever.

17.      Notices.  Any notice required or permitted under this Agreement shall be given in writing and delivered by hand, via a nationally recognized overnight delivery services (e.g., Federal Express), or via registered mail or certified mail, postage pre-paid and return receipt requested, to the following:

Organization:                   _________________________

                                    _________________________

                                    _________________________

                                    Attn:  ____________________

 

Contractor:                Dictation Store.com, Inc.

                                    315-C West Busch Blvd.

                                    Tampa, FL 33612

                                    Attn:  Deborah Bromley

 

Notice of a change in address of one of the parties shall be given in writing to the other party as provided above.

 

18.      Counterparts; Facsimiles.  This Agreement may be executed in any number of counterparts, each of which shall be deemed an original.  Facsimile copies hereof shall be deemed to be originals.

 

19.      Disputes.  If any controversy, dispute or claim arises between the Parties with respect to this Agreement, the Parties shall make good faith efforts to resolve such matters informally.

 

20.      LIMITATION OF LIABILITY.  NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR NATURE, WHETHER SUCH LIABILITY IS ASSETED ON THE BASIS OF CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF SUCH LESS OR DAMAGES.

           

INTENDING TO BE LEGALLY BOUND, the Parties hereto have duly executed this Agreement as of the Effective Date.


Organization

 

Contractor

 

 

Signed:

 

 

 

 

Signed:

 

 

Print Name:

 

 

 

Print Name:

 

 

Deborah Bromley

 

Title:

 

 

 

Title:

 

Privacy Officer

 

Date:

 

 

 

Date:

 

December 30, 2009